Subscription Agreement

This Subscription Agreement sets out how subscriptions to The DAS Board are priced, trialled, billed, and cancelled. It is entered into with The DAS Board LLC and supplements our Terms of Service; where the two differ on a billing question, this page governs.

1. Subscription Plans

The DAS Board offers the following subscription plans:

• Single Finance Manager: $5/month — individual finance manager dashboard
• Dealership: from $579/month per dealership — all role dashboards for the store
• Dealer Group: the same per-dealership pricing, stepping down by volume to $399/month per dealership, plus group-wide reporting and billing

Dealership pricing is per dealership per month and steps down by volume as stores are added to the account; your tier is applied automatically. Current rates are always the ones shown on the pricing page and at checkout. We may change fees on at least 30 days notice, taking effect at your next renewal.

2. Free Trial

New subscribers start on a free trial. Dealership and Dealer Group plans are 30 days. The Single Finance Manager trial is currently 14 days, but it is set in our pricing configuration rather than fixed here, so the length shown to you at checkout is the one that applies and is the only one we are promising.

• A valid payment method is required to start a trial — you enter it at signup, through Stripe
• You are not charged during the trial
• You have full access to the features included in your plan for the whole trial
• When the trial ends, the subscription converts automatically to a paid plan and the card on file is charged the plan rate
• Cancel at any time before the trial ends and you will not be charged
• Promotional and comped trials may run for a different length; the terms shown when you redeem the offer apply

3. Payment Terms

Subscriptions are billed monthly in advance to the card on file. Payment is processed by Stripe; we do not store your card details. Your first charge is on the day your trial ends, and each subsequent charge falls on the same day of the following month. You are responsible for applicable taxes.

• Adding a dealership or a paid add-on changes your recurring total from the next invoice, prorated where Stripe applies proration
• One-time fees, such as White Glove setup, are charged when you purchase them and are not recurring
• If a payment fails, Stripe retries it on its standard schedule; access may be suspended if the balance stays unpaid
• Invoices and receipts are available from the billing section of your account

4. Cancellation and Refunds

You may cancel your subscription at any time:

• Cancel before your trial ends and you are never charged
• Cancellation happens in the Stripe billing portal, which you open from the billing section of your account. Your access continues for as long as Stripe reports the subscription as active or in its paid period, and ends when Stripe reports it ended — we follow Stripe’s status rather than making our own decision about your access.
• Fees already paid are non-refundable, including for partial periods and unused features, except where required by law
• If you cannot reach the portal, email support@thedasboard.com and we will cancel it for you

5. Service Availability

We operate The DAS Board as a hosted service and work to keep it available at all times, with monitoring and error reporting in place. We do not currently offer a contractual uptime guarantee or a credit-backed service level agreement. Planned maintenance is announced in advance where practical; emergency maintenance may occur without notice to address a security issue.

6. Data and Security

How your data is handled:

• Data is encrypted in transit by us, and at rest by our hosting providers
• Tenant isolation is enforced in the database — by row-level security on every application table, and by an audited allowlist governing which privileged database functions can be called at all. Our Security page describes both halves and names the certifications we do not hold.
• Backups are managed by our hosting provider on their standard schedule
• You can request an export of your data at any time
• On account closure, data is deleted in line with the retention periods in our Privacy Policy

7. Support

Email support at support@thedasboard.com is included with every plan; we aim to respond within one business day. In-app guides are available for every role. Optional White Glove setup, priced separately at checkout, adds hands-on onboarding — we build your dealership, staff, and pay plans for you.

8. Plan Changes

You may upgrade or downgrade at any time. Upgrades take effect immediately and are prorated on your next invoice. Downgrades take effect at the start of your next billing period. Contact support to discuss plan changes or custom requirements.